Refund policy

Returns & Exchanges

Due to the nature of our products, all sales are final and we do not accept returns or exchanges.

 

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Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or if you received the wrong item, contact us within 48 hours at adara@starcloudslime.com so we can make it right.

 

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Refunds (if applicable)

If your request is approved, your refund will be issued to your original method of payment. Please allow a few business days for processing, and note that your bank or credit card provider may take additional time to post the refund.